Who says business can’t be fun? It’s time to break away from the seriousness and infuse some excitement into your customer interactions. We all know that customer engagement is a key aspect of building successful and long-lasting relationships and customer loyalty.
Are you guilty of the one thing that people do wrong when setting goals? I’ve done this in the past and I want to show you how to avoid this mistake.
Do you ever find yourself struggling to come up with the perfect gift for someone you love? Well, I have the best gift idea for you – a book! But not just any book – a journal filled with appreciation, love, and memories.
Are you ever around toxic, negative people? There’s one tool that I want you to add to your toolkit to maintain your positive energy, credibility, and composure, even when around someone super negative.
Do you feel disconnected more lately? In our high-tech world, and work from home options, it’s easier than ever to feel disconnected. Today’s Front-Row Friday message is about how you can do three things to build your tribe, your community, and your sense of belonging.
I got to witness the cutting of a tie today. The video from my flight is a bit shaky (it was a long flight) but it was one of the most moving flights I’ve been on. During the welcome aboard announcements, we learned that our Captain was celebrating his retirement after 36 years flying for American Airlines, and this was his last flight.
What are YOU waiting for? Is there something you want but you aren’t going for it? If so, there are probably three things holding you back.
Recently a friend reminded me that life is short and don’t forget to live vs. just exist. He gave me no other explanation than that! So, upon reflection, I realized I am doing that. On Tuesday, I spoke in Las Vegas to a group of engineers for 90 minutes. I was the subject matter expert on motivation, inspiration, and living life in the front-row.
Have you ever had a conversation that became heated and things escalated to the point where you said or did something you regretted? Don’t lose your power again when trying to conquer conflict. I have three hacks here to help you be courageous with difficult conversations.
Have you ever been in a meeting and wanted to speak up but then your self-doubt and fear kicked in, and you didn’t speak up? In that case, you are giving away your power. Have you ever seen someone else who doesn’t speak all the time, but when they do, people listen? That is power. The difference is, mindset.