This week on Front-Row Friday, I’m excited to share two incredible stories that beautifully illustrate the profound impact of thoughtful customer service and personal connection.
Are you struggling with procrastination? Watch today’s Front-Row Friday video as I explore what might be holding you back and what to do about it. For example:
Aiming for perfection is a primary reason behind procrastination.
Happy Front-Row Friday! This week, I’m excited to delve into a topic close to my heart. As a lifelong optimist, I would like to pose an interesting question, can you be too positive? After a post on the importance of having a positive mental attitude, I was accused of promoting ‘toxic positivity’. I hadn’t heard the term before, so I took a deeper look into its meaning.
Today’s message is for anyone who leads, manages, or is friends with someone who is going through a crisis. You can sense that they are distracted, you may have even heard rumors as to what they are going through. It is awkward, especially when you find yourself at a loss for words.
You’ve probably come across the saying, “Get all your ducks in a row,” especially when embarking on a dream or a bucket list venture. I’ve even explored this concept in a previous ‘Front-Row Friday’ video
With International Women’s Day fresh in our minds this month, I’ve got a story to share that I hope will inspire anyone chasing a dream – especially women and girls out there who’ve hit roadblocks just because of their gender.
Creating meaningful connections with others doesn’t require monumental efforts. Transforming a routine customer interaction into a memorable bond can be as simple as showing genuine interest and attentiveness.
You can find inspiration anywhere. Recently I went to my hometown of Mercer Island, Washington to celebrate the life of a dear friend, James Cassan. James along with his wife Doris (who were married for 62 years) were the parents of classmates of mine and lived in my neighborhood.
Have you ever felt the sting of disappointment? It’s an experience we all share. Whether it’s a lost contract, an unexpected shift at work, or a no-show date, these moments can be more than just disappointing—they can shake our foundation.
Ever notice how the world seems a bit brighter after a storm? There’s something about those moments following the rain, wind, or even a snowstorm that brings everything into sharper focus. It’s like nature’s way of hitting the reset button, showing us beauty we might’ve missed under all those dark clouds.