Meet Keynote Speaker Marilyn Sherman, who has spent years motivating and inspiring audiences to get out of their comfort zone and get a front-row seat in life. After starting her career in corporate America, she is now seen as the go-to motivational keynote speaker for corporate and association markets that want their people to improve their morale, teamwork, and communication skills and ultimately achieve more results. With her background as a training officer for a major finance company, Marilyn honed her skills to motivate audiences who are often hard to motivate. With her engaging, and fun personality, Marilyn connects with her audiences immediately and delivers content that they can immediately use when they get back to their office.

Lessons in Exceptional Customer Service from a Credit Union

Lessons in Exceptional Customer Service from a Credit Union

When was the last time you experienced truly exceptional customer service? I’ve been diving into a great book called The Credit Union Way by my friend Lee Silber as part of my prep for an upcoming keynote to a credit union audience. It’s filled with story after story of relationship-driven service—real examples of credit union employees going above and beyond for their members.