Today’s message is for anyone who leads, manages, or is friends with someone who is going through a crisis. You can sense that they are distracted, you may have even heard rumors as to what they are going through. It is awkward, especially when you find yourself at a loss for words. We’ve all been in situations where a friend or colleague is experiencing a hard time, and we’re left wondering how best to offer our support. I’ve gathered some invaluable insights on this, and I’m eager to share them with you.
In today’s video, there are 5 key takeaways you’ll learn:
- My strategies for approaching someone who might be facing a challenging period.
- The critical role of listening without judgment and acknowledging their feelings as valid.
- The importance of setting personal boundaries and being transparent when you’re uncertain of what to communicate.
- The acceptance that it’s perfectly okay not to have all the answers.
- How to articulate your own needs when you’re the one going through tough times.
I emphasize how crucial it is for managers and leaders to show genuine concern for their team’s welfare. It serves as a potent reminder of how a nurturing and empathetic stance can significantly boost team morale, especially if you notice someone is off their game. If people feel connected and sincerely supported, they are more likely going to be engaged at work, and honestly talk about what they are going through and maybe even ask for help.
Finally, the most important part of today’s message is to allow yourself to say, “I don’t know what to say.” It’s a straightforward yet impactful admission that can profoundly affect your interactions with others.
Please watch the video and share it with friends, colleagues, and anyone who might find this advice helpful. Let’s spread the word about the importance of empathy and support!
Wishing you an inspiring Front-Row Friday, and I look forward to our next connection.
Your Head Usher,
Marilyn
